Last updated: July 2025
Thank you for shopping with Rustic Willow. We appreciate your support of our small business. Please review our policy below before placing your order.
Due to the nature of our handmade and personal-use products, we do not accept returns or offer refunds. All purchases are considered final sale.
If your item arrives damaged or defective, please contact us within 3 days of delivery at
📧 rusticwillow_@outlook.com
Please include:
We’ll review your request and may offer a replacement or store credit, depending on the situation.
We accept cancellations within 2 hours of placing your order. After that time, your order is processed and cannot be changed or canceled.
If you have any questions about this policy, feel free to reach out to us at rusticwillow_@outlook.com.
Handpicked. Heartfelt. Handmade.
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